Info from A-Z

We guarantee check-in at 16:00. If you arrive earlier, you can pick up your Super.Sommer.Card at reception in summer or store your ski equipment in the ski depot in winter.

You can also bridge the waiting time with a coffee on our sun terrace or at the hotel bar.

We offer SmartCheck-In. With this tool, you can enter your details online from home and then check in easily via tablet when you arrive. Every guest receives the information personally in advance with our anticipation email.

If you have booked through a tour operator (e.g. TUI), please contact us by email before your arrival.

On the day of departure we ask you to vacate the room by 10:00 am.

Would you like to extend your vacation? Then we are happy to offer you the following options:

For fixed bookings, we take the liberty of charging a deposit of 30% of the travel price. If you expressly waive our all-round carefree package and for bookings without a deposit, the cancellation conditions according to the international hotel regulations apply.

Bathrobes and towels are available for you in your room.

Of course, we also provide bathrobes for our younger guests. If the size does not fit your room, you can ask for a replacement at reception at any time.

Bath slippers
For the sake of the environment, we ask you to use your own bath slippers.
Have you forgotten yours at home? Ask at reception for our Chesa Monte flip flops. Cost contribution Euro 5,- per pair.

There is an e-charging station at the entrance to our garage (billed by an external provider).

A defibrillator can save lives. At ****S Hotel Chesa Monte, we have provided a defibrillator to ensure rapid assistance in emergencies.

When the Hotel Chesa Monte was founded in 1990, Maria and Alois Winkler decided to run the hotel without dogs or pets. The main reason for this was their son's severe allergy to animal hair.

In addition to the well-known problem of stress for allergy sufferers, animals in the hotel also mean a hygiene problem with a correspondingly higher workload for the cleaning staff. We can counteract this problem by strictly observing the ban on pets.

The Chesa Monte guarantees dog-free rooms and suites. This also means a stress-free vacation for all those who are afraid of dogs, for example. We also meet the highest hygiene standards.

Due to the Non-Smoking Protection Act of November 1, 2019, smoking is prohibited throughout the hotel (including on the balconies).

We ask our guests to observe this.

The covered parking spaces in the garage are reserved exclusively for individual suites; the parking space number corresponds to the room number.

Free outdoor parking is available to all guests staying in a room in the main building or in the chalet.

You can rent a garage parking space for a fee of €10 per day.

On arrival, please use the check-in parking spaces in front of the main entrance. Our ladies at reception will inform you about everything else.

For bookings via tour operators, parking spaces in the garage must always be paid for separately.

Ski passes are conveniently available at the hotel reception in winter. There is a service charge of € 3 per ski pass.

We are happy to add the ski passes to your room bill, the use of the keycard will be charged at € 2. After your skiing fun, you can return the expired ski pass directly to the machine at the valley station or have it reactivated for a new day's skiing at the hotel reception. Please note that photo ID is required to determine the age of children/young people and for senior cards.

You can pay your hotel bill (minus the deposit) either in cash (euros or foreign currencies at the daily exchange rate) or with your EC debit card with code. (Please speak to your bank about your daily debit limit).

We accept VISA and Mastercard.

Our bank details:

Sparkasse Imst
IBANCODE: AT57 2050 2000 2527 1503
BIC: SPIMAT21XXX

Graubündner Kantonalbank, CH-7563 Samnaun-Dorf
IBANCODE: CH5500774010280291200
BIC: GRKBCH2270A

Beneficiary:
Hotel Chesa Monte GmbH, Platzergasse 4, A-6533 Fiss

The Chesa Monte is located at 1,438 m in the middle of the idyllic village center of Fiss. The valley station of the cable cars is a 5 to 7 minute walk away.

The Schönjoch cable car takes you quickly and comfortably up to the Fisser Joch at 2,436 m and you can then access the extensive hiking or skiing area.

Our Chesa Monte kitchen offers you enjoyment from early to late - breakfast from 7:30 am to 10:00 am and in the afternoon a refreshment at our afternoon buffet from 3:30 pm to 5:00 pm. In the evening, our kitchen team will spoil you with gourmet menus from 19:00 to 20:00.

are not reimbursed.